How to Reschedule Your Box

Leaving town? No problem. Rescheduling or donating your farm box is easy. Here’s how.

Rescheduling or donating your box

Rescheduling your box

Step 1: Log into your account
If you will be gone and unable to pick up your box, you may choose to hold it to be delivered another week. (Really, you’ll receive a box credit that you can use another week; we don’t actually hold the vegetables from that particular week for you!) To do this, log into your account and go to the dashboard.

Step 2: Click on “See What’s In My Box.”

Under “My Subscriptions,” click on the second item down: See What’s In My Box / View Calendar.

Step 3: Select the dates you will be gone.

Note the calendar on the right side of the page. Your box delivery dates are highlighted. Click on the date or dates that you will be gone and confirm your hold for those dates.

Step 4: Choose your rescheduled delivery date

You will be prompted to select another date to receive a box credit. On this date, you will be able to customize and pick up an extra box.

Step 1: Log into your account
If you will be gone and unable to pick up your box, you may choose to donate it to a food bank. To do this, log into your account.

Donate your box

Step 2: Click on Box Schedule and Contents.

Under “My Subscriptions,” click on the second item down: See What’s In My Box / View Calendar.

Step 3: Select the dates you will be gone.

At the top of the box customization page, you will see a button that says “Donate Box.” Click on that button and confirm the dates you want to donate your box.

As of this writing, all donated boxes are delivered to SEMCAC. Look for social media and newsletter posts about the number of boxes donated by Featherstone customers at the end of the season!